Ecommerce is growing and is forecasted to represent 11.9% of total global retail sales in 2018, and is expected to grow to 17.5% in 2021, which is estimated to 45 trillion US dollars. And in Singapore, ecommerce market is expected to exceed 5.4 billion US dollars by 2025, which is 6.7% of total retail sales.
With so much growth potential, having a reliable 3rd party logistics (3PL) provider, will thus make or break your business. As Steven Izen, Co-Founder of Orderbot Software Inc puts it, “A good provider is worth its weight in gold. Reduction of errors and timely deliveries equal happy customers, and happy customers order more.”
Take this quick self-assessment to find out if you need to enlist the help of a 3PL provider:
1. Are you fulfilling more than 10-20 orders per day?
2. Are you running out of storage for your inventory or is your storage expense high?
3. Is your business growing or about to spike?
If you answer “Yes” to all 3 questions, then it is time to find a reliable one, to partner you for your success.
As Singapore’s top 10 courier companies, XDel has over 20 years of experience last-mile fulfilment and provides the following services for e-retailers:
• Shipping and receiving
• Customer Service Center to manage delivery inquiries
• Own suite of technology for online booking, tracking and more
To find out how we can help bring your business to the next level, drop us an email firstname.lastname@example.org and share with us your business concerns so we can customise a solution to suit your needs for a better customer experience.